Food Safety Level 1 – HLTFSE001

Food Safety Level 1 – HLTFSE001 Follow Basic Food Safety Practices

HLTFSE001 (supersedes HLTFS207C) is the entry level unit of competency for food safety for those working in the Health & Community sector and is part of the Food Safety Supervisor qualification for this industry. As workers in this sector primarily work with vulnerable persons as defined by the Food Act 1991, it is important that they understand the personal hygiene procedures that must be adhered to on a daily basis.

Maintaining a clean workplace and disposing of food safely are key components of this unit of competency. Moving between areas in the workplace safely is also considered – particularly important for those health workers working in, hospitals, child care centres or aged care facilities.

Looking for SITXFSA101 – Follow Workplace Hygiene Procedures – Food Handler – Retail & Hospitality? Click here!

What you will need to complete this course:

1. Verify your identity – by law we need to verify your identity before we issue you a Statement of Attainment.  Click here to view acceptable identification and identification submission details.

Unique Student Identifier (USI):  New law effective 1 January 2015 require all students to have a USI.  It is very easy to do and is part of your registration process with us.  All recognised training providers offering this course are required by law to collect this information. Click here to visit the USI website.

3rd Party Evidence Report–  Have your immediate supervisor complete this document . Please read the assessment tab for full details. There are no refunds if you complete this course but then cannot get the 3rd party evidence report signed off. There is no Statement of Attainment without the 3rd party evidence report. 

Start your course here

 

Facts

 

Cost $21.00 only. No more to pay! (inc GST)
Unit Code & Name HLTFSE001 Follow Basic Food Safety Practices
Pre-requisite No previous knowledge or experience required.
Delivery 100% online. Please read the assessment tab carefully for   assessment requirements.
Time 3 minutes to enrol, 3-4  hours – self paced,
Payment Mastercard/Visa  through our Eway internet payment facility.
Qualification National Statement of Attainment – Sent by email only.
Valid Valid in all states of Australia in the health and community.

How long? It takes 3 minutes to enrol and pay. The course takes 3-4 hours to complete depending on your existing knowledge. No need to finish the course in one session! Log in and out as many times as you like, the system remembers where you are up to.

How does it work? Click “Start Course Now” button, enter your details, and proceed to the payment page and pay. After payment, you are given immediate access to your “My Training”. Simply click on the name of the course when you are ready to start. No need to wait for an email with log in details.

The course is broken into sections. At the end of each section is an assessment. Please read the “Assessment” tab for full details of assessment.

How will I be assessed? Please click on the “Assessment” tab for detailed assessment information.

Completion Requirements

Step 1 – Enrol in and pay for this online course.

Step 2 – Complete the online course

Step 3 – Verify your identity

Step 4 – Complete & upload the supervisor report. 

Step 5 – Wait one (1) business day for your supervisor report to be reviewed and your Statement of Attainment to be available for download. 

Assessment

You will be assessed using four (4) methods:

  1. Multiple choice assessments
  2. Case Studies
  3. Written Assessments
  4. Supplementary Evidence (supervisor report)

To be deemed competent in this unit, you are required to answer ALL questions in ALL sections correctly and complete the Supervisor Report.

Multiple Choice Questions

There are several sections in this course. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to move onto the next section.

If you answer all questions correctly, you will progress to the next section.

If you answer any questions incorrectly, you will have repeat all the questions for that section.  You will be given feedback on which question you answered incorrectly. You will then be returned to the beginning of the assessment for that section.  You will have to answer all the questions again before you can move onto the next section.

You can take the test as many times as you need.

Case Studies & Written Assessments

There are multiple case studies and written assessment questions. Taken from the whole course, the case studies and written assessment questions are designed to put your knowledge into practice in real life situations. Case studies and written assessment questions require multiple choice answers and written responses.

Supervisor report

In addition to completing your online course you are required to undertake practical work experience in a health or community service food preparation workplace in order to obtain evidence of your workplace performance. This must be a food preparation area must be operational commercial enterprise with the fixtures, large and small equipment and commercially realistic workplace documentation.

You will submit evidence of your work in the form of a report from your supervisor. A Supervisor Report is provided for you to give to your supervisor. This report covers skills and knowledge related to this unit of competency, and will contribute to the evidence of your competence in HLTFSE001 Follow basic food safety practices.

You must:

  • Be observed working within a food preparation area and undertake normal industry duties as a food handler preparing food
  • Demonstrate your ability to access and interpret workplace food safety and hygiene procedures
  • Be observed for a minimum of three (3) separate shifts.

Your Supervisor: Your supervisor or manager overseeing the activities must be an experienced food production worker and have completed at least five (5) years employment in the food production industry working in a kitchen or food preparation environment.

* Note - if you are not working within the industry, you may be able to volunteer at another workplace to complete your assessment tasks or contact This email address is being protected from spambots. You need JavaScript enabled to view it.  for assistance from your assessor.

Important: You will not be able to complete this unit and receive a Statement of Attainment for this unit until you have submitted your Supervisor Report.

 

Competency Unit

 

This unit describes the skills and knowledge required to comply with personal hygiene, maintain food safety, contribute to cleanliness of food handling areas and dispose of food.

This unit applies to food services workers who work under supervision and within defined guidelines.

The Technical Course Information

Pre-Requisites None – there are no pre-requisites for this course.

ELEMENT PERFORMANCE    CRITERIA
1.  Comply with personal hygiene standards as required by the food safety program

1.1 Follow personal hygiene procedures

1.2 Report health conditions and/or illness and follow organisation procedures for continuing participation in food services

1.3 Follow organisation requirements for wearing bandages and dressings

1.4 Wear appropriate clothing, personal protective clothing and footwear and maintain cleanliness to avoid contamination

1.5 Follow hand washing procedures and use required facilities
2.   Contribute to the cleanliness of food handling areas according to the food safety program

2.1 Maintain the workplace in a clean and tidy order to meet workplace requirements

2.2 Comply with workplace measures to prevent pests entering food premises

2.3 Identify and report indicators of pest presence

3.   Follow food safety program

3.1 Handle and store food according to the food safety program

3.2 Store, use and dispose of single use items appropriately to avoid damage and contamination

3.3 Keep food for disposal separate and follow procedures for food disposal

3.4 Identify and report processes and practices which are not consistent with the food safety program

3.5 Take corrective action within level of responsibility

3.6 Report any corrective action to supervisor and according to legislative and organisation documentation requirements

 

FAQ

How do I start my course? I have paid my money but do not know how to start the course.

 

From your ‘My Training” screen, click on the name of the course to start.

How do I get to “my training”?

To start your course, click on the name of the course in you “My Training” screen.

Go to www.hia.edu.au

Click log in from far left of screen,

Enter your email and password (this is what you set up when you registered for the course),

Click “Sign in” to get to “My Training”.

To start a course, click on its name.

Payment Pending – I have paid my money but I have a course that says ‘Payment Pending

If you have more than one of the same course listed in your “My Training” it means you have registered more than once for the course. Click on the course that does NOT have payment pending beside it to start.

I have not received my certificate. When do I get my certificate? Ensure you have returned your 3rd party evidence report and sent a copy of your identification. Please read the completion requirements and assessment requirements for more information.

Your Statement of Attainment will be available for download within one (1) business day of receiving both your identification and 3rd party evidence report (provided you have completed your course.)

If you send your paperwork through on a Friday Saturday or Sunday, the next business day is Monday.  Business days are Monday to Friday and exclude weekends (Saturday and Sunday) and Queensland public holidays.

Download your Statement of Attainment

To do this, go to Log In from the far right of the screen (of this website).

Enter your email and password (this is what you entered when you registered for the course.)

Beside the name of the course you have completed is a paperclip (in the certificate column), click the paperclip to download, save and print your certificate.

I can’t log in. It says “there was a problem logging you in. Please check the details and try again.”

You entered the incorrect email or password. The system automatically sends an email with your log in details to you, please check them. The email may be in your junk/spam folders.  No email?  You made a mistake when you registered with us. You need to send us an email This email address is being protected from spambots. You need JavaScript enabled to view it.

I purchased more than one course, how do I log into the other courses that I purchased?

Log into your “My Training” account.  To do this, go to Log In from the far right of the screen our website, enter your email and password. From the ‘My Training’ screen, simply click on the course name to start.

In what format are my certificates? Can I save them?

The certificates are in PDF format

Can I print the certificate?

Yes, simply open the PDF and print it.

I cannot find my certificate. How do I get another copy?

Simply log into your training account and re-print them.

How long is my certificate valid?

The Nationally Accredited Statement of Attainment is valid for 3 years.

Is there an age limit to complete online courses?

There is no upper or lower age limit for completing online training. However, if you are under 18 years old, you may have limited vocational outcomes after completing this course, as some states require you to be 18 years old to work in a licensed venue.

After I have paid for the course, are there any additional charges?

No – we have only the one fee.

The only exception to this is the NSW FSS Certificate. The requirements for this certificate are clearly detailed on our webpage.

Which payment gateway do you use? Is it secure?

We use eWAY. eWAY take transaction security very seriously. Card numbers are stored under heavy encryption on bank-grade servers, with backups in multiple cities.

How can I pay?

You can pay online with a credit card, a Paypal account or by bank transfer using POLI.

Can I use someone else’s credit card to pay for an online course?

Yes. Please fill in the enrolment page with the details of the student. Then on the payment page, enter the details of the person whose card will pay for the course. But remember; make sure you have that person’s permission to use their card.

How do I enrol?

Simply click the “start now” button, complete the student details, and accept the terms and conditions then proceed to the payment page. Once your payment is complete, you will be taken straight into the course.

When can I start the course? Do I need to receive an email to start the course?

As soon as your payment is processed you are taken straight to the course to begin study. No need to wait for an email.

You will receive an email with your username, password and course details. Please check your spam/junk files if you cannot find it. However, you do not need this email to begin the course.

Why do I need to enter my date of birth during enrolment?

We have to verify your identify. It is a government requirement that we capture this information.

How will my name appear on my certificate?

Our system will print your name EXACTLY as you enter it into the enrolment screen. Please take care to spell your name correctly and use capitals.

What happens if I enter the wrong information during enrolment? Can it be changed?

Simply send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we can amend the information.

Remember to be careful when entering your information; our system will print on your certificate EXACTLY what you enter at the enrolment screen.

I cannot remember my password. What do I do?

Your password is in the email that you received on enrolment. Please check you spam/junk files if you cannot find it. If you cannot find the email, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What software no I need to install?

None, you only need access to the internet.

Do I need any equipment?

You will need internet access. You will also need speakers as there are movies in the courses.

Do I have to finish the course in one session?

No you can log in and out as needed. The system remembers which assessment questions you have answered.

How do I log back into a course?

Go to www.hia.edu.au, select “Log in continue course” from the far right hand side of the screen.

At the log in screen, enter your email address and password.

What type of computer can I use?

You do not need to install software, so it does not matter which type of computer you use. You can use any computer that connects to the internet

Can I use a computer other than my home computer?

Yes, you only need access to the internet to access your course.

Can I use an Iphone or Ipad.

YES! We are one of the only people who offer mobile enabled courses!

Can I get help if I need it?

Yes- send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will respond within one business day.

How does the course work?

Click “Start Course Now” button, enter your details, and proceed to the payment page and pay. After payment, you are given immediate access to your “My Training”. Simply click on the name of the course when you are ready to start. No need to wait for an email with log in details.

The course is broken into sections. At the end of each section is an assessment. Please read “How will I be assessed” for more details on assessment.

Please read the first few questions in this section to answer questions about starting the course,

Is there an exam? How am I assessed?

Assessment details for each course are clearly listed on each course pages under the heading” How am I assessed”.  Details of the offline assessments are clearly detailed on the course page.

How will I know if I got the question right?

At the end of all the questions, will be given a summary of the questions you got wrong. And the assessment will start again.

How long do I have to finish my course?

You have six (6) weeks to complete your course..

If you could not find the answer to your question, email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

What are you waiting for? Enrol today!   

 

Start your course here

 

Hospitality Institute of Australasia is part of “The Daniels Associates of Australasia” who have provided online & in-house training since 2003 . All training and assessment by “The Daniels Associates of Australasia” RTO # 30957.