The Professional Supervisor
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter. This is a non-accredited course and you will receive a Certificate of Completion.
At the end of this course, you will be able to:
- Clarify the scope and nature of a supervisory position;
- Learn some ways to deal with the challenges of the role;
- Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization;
- Learn key techniques to help you plan and prioritize effectively;
- Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision;
- Develop strategies for motivating your team, giving feedback, and resolving conflict.;
How long? It takes 3 minutes to enrol and pay. The course takes 2-4 hours to complete depending on your existing knowledge. No need to finish the course in one session! Log in and out as many times as you like, the system remembers where you are up to.
You have 4 weeks from date of enrolment tocomplete your course. After that, your course will expire, and you will not be able to access it. There are no refunds if you do not complete the course within the time frame given.
How does it work? Click “Start Course Now” button, enter your details, and proceed to the payment page and pay. After payment, you are given immediate access to your “My Training”. Simply click on the name of the course when you are ready to start. No need to wait for an email with log in details.
The course is broken into sections. At the end of each section is an assessment. Please read “How will I be assessed” for more details on assessment.
Who should do this course? This course is suitable for someone wanting to move into a supervisor position or someone who has recently been promoted to a supervisor.
How will I be assessed? The course is broken into sections. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to be deemed competent. You are required to answer ALL questions in ALL sections correctly to be deemed competent in this subject.
How assessment works:
1. Read the question;
2. Select your answer;
3. Press “Submit”;
4. Move onto the next question;
5. At the end of the questions, you will receive the result of your assessment.
If you answer all questions correctly, you will progress to the next section. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You will then be returned to the beginning of the assess for the section to attempt the entire assessment again. You can review the learning materials during the assessment.
Click here to read our student handbook and documents relating to learner’s rights including our complaints and appeals process.
Hospitality Institute of Australasia is owned by “The Daniels Associates of Australasia” who have provided online & in-house training since 2003 . All training and assessment by “The Daniels Associates of Australasia” RTO # 30957.