Waiter Skills

Online Waiter Skills Course $10

Do you want to work in a restaurant as a waiter? Then this course is for you.

Do you know the difference between Buffet Service and a la Carte? Then this course is for you.

Our Waiter Skills course, a non-accredited course, will provide you with valuable information about food service styles, service procedures, duties and responsibilities. You will receive a certificate of completion, not a statement of attainment.

This course has been designed for someone who has little or no experience as a Waiter/Waitress but wants to gain this knowledge. You will learn about:


  • Duties & responsibilities of a waiter;
  • Waiter’s equipment;
  • Food service styles;
  • The difference between plate service, semi silver service and buffet service;
  • How to prepare for service including how to set a table;
  • Service procedures;
  • How to take a reservation; and
  • How to greet and seat a customer;
  • How to present the menu and take an order;
  • How to write a docket and place the order in the kitchen.
  • The three plate method of carrying plates.

Start your course here 


How long? It takes 3 minutes to enroll and pay. The course takes 2-4 hours to complete depending on your existing knowledge. No need to finish the course in one session! Log in and out as many times as you like, the system remembers where you are up to.

How does it work? Click “Start Course Now” button, enter your details, and proceed to the payment page and pay. After payment, you are given immediate access to your “My Training”. Simply click on the name of the course when you are ready to start. No need to wait for an email with log in details.

The course is broken into sections. At the end of each section is an assessment. Please read “How will I be assessed” for more details on assessment.

Who should do this course? This course is for anyone who wants to improve their waiting skills and knowledge.

How will I be assessed? The course is broken into sections. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to be deemed competent. You are required to answer ALL questions in ALL sections correctly to be deemed competent in this subject.

How assessment works:

  1. Read the question;
  2. Select your answer;
  3. Press “Submit”;
  4. Move onto the next question;
  5. At the end of the questions, you will receive the result of your assessment.

If you answer all questions correctly, you will progress to the next section. If you answer any questions incorrectly, you will be given feedback on which question you answered incorrectly. You will then be returned to the beginning of the learning materials for the section to review and attempt the assessment again. You can review the learning materials during the assessment.

Completion Requirements

Step 1 – Enrol in and pay for this online course.

Step 2 – Complete the online course

Step 3 – Upload a copy of your identification into our online system (its very easy) or

Email This email address is being protected from spambots. You need JavaScript enabled to view it. Fax 07 3899 1160 Post PO Box 254, Morningside 4170

Step 4 – Wait one (1) business day for your certificate to be emailed.


Start your course here 


Got any queries or questions just call 1300 776 728  or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Hospitality Institute of Australasia is owned by “The Daniels Associates of Australasia” who have provided online & in-house training since 2003 . All training and assessment by “The Daniels Associates of Australasia” RTO # 30957.